Client Care Resources

 Open Door Policy

Our dedicated Client Care Department is here for you in our virtual office every day, M-F, 8am-4:30pm

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Escalation Process

Points of contact for all client needs.  Your case is important to us.

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Access Case Info

Your very own case portal to upload, label, and manage documents

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OPEN DOOR POLICY

ALWAYS AVAILABLE

Our dedicated Client Care Department is here for you in our virtual office every day, M-F, 8am-4:30pm in the Metaverse 

NO EQUIPMENT REQUIRED

eNTER NOW

Escalation Process

1 - ​Client Care Department 

First point of contact for all client conce​rns.  
Appointment scheduling, confirmations, and escalation support.

2 - Assigned Paralegal or Legal Assistant

Your Client Care Coordinator will locate your dedicated Paralegal or Legal Assistant for next-level support.  

3 - Office Manager

The legal office manager for matter is available to assist in the event the issue required further strutiny

4 - Operations Manager

Able to assist with high level operations and logistics support issues

5 - Attorney

All attorney engagement should be reserved for chronically unresolved and/or legally complex issues.  Attorneys prioritize written documentationand case work.

FAQs

frequently asked questions

How much does it cost?

Answer:  All cases must be evaluated for coverage by a Paralegal or Legal Assistant.  Most cases are fully covered.

Can I speak to an attorney?

Answer: All attorney engagement should be reserved for unresolved and legally complex issues.  Attorneys prioritize written documentation and case work. 

Do you take contested divorces?

Answer:  All divorces are managed with the goal of drafting and agreeing upon a contract we draft on your behalf, oftern referred to as a Marital Settlement Agreement.  If after drafting and a few back and forth edits we are still not able to come to an agreement, then you might have to consider the expense of a contested divorce with dedicated litigation counsel.

Can you help me upload my documents?

Answer:  One of our Client Coordinators or Paralegals can assist you in accessing and managing your legal documents.

Areas of Legal Practice

Adoptions

Divorce

Civil Litigation

Small Claims

Immigration

Traffic

Premartal Agreements

Business Advocacy